FAQs

1. What makes VIVAC sandals different?

VIVAC focuses on combining style with all-day comfort. Our sandals are designed to avoid shoe-bite, provide soft cushioning, and maintain a balanced heel for long wear.

2. Are VIVAC sandals comfortable for daily use?

Yes, our footwear is specially designed for daily wear, including office, outings, and long hours. We prioritize softness, light weight, and proper support.

3. Do your sandals cause shoe-bite or blisters?

No, we use skin-friendly materials and soft straps to minimize the chances of shoe-bite, rashes, or blisters.

4. What sizes are available?

We offer a range of standard sizes. Please refer to our size guide before placing your order to ensure the perfect fit.

5. Are the heels comfortable to walk in?

Yes, our heels are designed with proper balance and stability, making them easy and comfortable to walk in for extended periods.

6. How can I place an order?

You can place an order through our website, Instagram, or WhatsApp. Simply message us, and our team will assist you.

7. What are the delivery timelines?

Orders are usually delivered within 3–7 working days, depending on your location.

8. Do you offer returns or exchanges?

Yes, we offer easy exchanges in case of size issues or defects. Please check our return policy for full details.

9. How do I take care of my sandals?

To maintain quality, keep them away from excessive water and clean with a soft cloth. Proper care will increase durability.

10. How can I contact VIVAC for support?

You can reach us via Instagram DM, WhatsApp, or email. Our team will respond as soon as possible.